A bit about me
I've spent 7+ years in B2B SaaS marketing, and the work I love most is helping customers tell their own stories.
I started in content and SEO at Smile.io, where I learned to write for both search engines and buyers. That's also where I rebuilt the customer case study program and saw firsthand how much a single credible story could do for a sales team. Today at Gorgias, I own customer marketing end to end: customer stories, references, advocacy, and our Behind the Inbox podcast. My job is making sure Sales and Product have real proof when it matters.
Every story starts with a conversation. I listen for the moment that makes a story worth telling, then build the systems (and increasingly, AI workflows) that make good stories repeatable instead of one-off wins.
I’m a lifelong learner and am always looking for the next course or skill to level up. I took that love of learning across the pond to Ireland to earn my MSc of Digital Marketing Strategy. Outside of work, I've traveled to 27 countries, and I'm a big fan of reading, hiking, and over-analyzing reality TV.
See my work featured on: Arka, Ecommerce Fastlane, Re:amaze, or check out my portfolio!
Education & Certifications
-
2022 - Graduated from Munster Technological University with First Class Honours.
Live case work with various local and multinational businesses in the technology, retail, and ecommerce industries. -
2020 - Graduated with honours fom Wilfrid Laurier University, earning the awards of Top Achieving Graduate, The Myron Gottlieb Business and Economics Scholarship, and First Place in the Pepsico Pitch Competition.
Concentration in International Business.
Co-op Option—completed 3 work terms in marketing and recruitment for businesses in the education, technology, and ecommerce industries.
-
Working towards Core Certification from CMA. Developing skills in the full customer lifecycle: from retention to advocacy.
-
Earned Content Engineering Certification in February 2026 from AirOps. Participated in a Cohort, developing proficiency in AI workflows for content updates, outlines, and publishing.
-
2024 - Earned Google Analytics Certification from Google Digital Academy (Skillshop).